Assistant Manager

  • Job Reference: 614902
  • Date Posted: 9 April 2024
  • Recruiter: Saleslogic
  • Location: United Kingdom
  • Salary: £24,000
  • Bonus/Benefits: + Bonus
  • Sector: Account Management
  • Job Type: Permanent
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Job Description

The Company:

My client are a retailer specialising in fitness equipment and accessories. They offer a wide range of products such as exercise machines, weights, gym accessories, and other fitness-related items.

They cater to individuals and businesses looking to set up home or commercial gyms and are looking for an Assistant Manager to help support the Store Manager in leading and improving the day to day running of the store and management of the retail team.

The Role:
  • Assist the Store Manager in enhancing the customer journey and in-store experience by maintaining the store and curating appropriate offerings and ambiance.
  • Cultivate a comprehensive understanding of our products and services to provide exceptional assistance to both the team and customers.
  • Efficiently oversee the complete customer journey to ensure customer satisfaction, positively impacting our trust pilot score and fostering repeat business.
  • Collaborate with the Store Manager to stimulate foot traffic through various in-store activities.
  • Pursue continuous personal growth and development, facilitating team training and preparing manuals as needed.
  • Evaluate team processes and procedures regularly to streamline operations and improve efficiency.
  • Aid in the onboarding and comprehensive training of new team members.
  • Address escalated or operational inquiries from the team on a day-to-day basis.
  • Assist the Store Manager in scheduling team rotations and assigning daily tasks.

Key Requirements:
  • Display a calm, confident, and enthusiastic demeanour when interacting with the team, internal stakeholders, and customers.
  • Exhibit problem-solving abilities and resolve complaints with a positive "can do" attitude.
  • Possess strong communication skills, both written and verbal.
  • Proficiently utilize non MS Office packages, email, online telephone systems, PC-based back-office systems, and handle multitasking effectively.
  • Work collaboratively within a broader team setting.
  • Demonstrate confidence in attending retail management meetings when the Store Manager is unavailable.

For the right candidate, the base salary is £24K + Bonus. If working for an Edinburgh based retailer specialising in fitness equipment and accessories sounds like you then please click ‘APPLY’, or alternatively email your CV to Kyle Maslen at Saleslogic – km@saleslogic.co.uk